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Copier service
agreements
Copiers Buyer's Guide
Because the office copier is so essential to many
businesses, the service agreement that stipulates when and
how repairs will be done is a very important part of any
purchase or lease decision. As with pricing for the copier
itself, service agreement pricing can vary significantly
from vendor to vendor, so make sure you are able to
compare by getting quotes for the same level of service
from multiple vendors.
Digicor offers a wide variety of service agreements to fit
your needs! |
Copy volume assumptions
Service contract pricing is based on estimated copy volume.
If copy volume is something you are still trying to assess, we
also offer service plans that charges you only for the copies
you make (pay as you go) or one based on your estimated annual,
not monthly, number of copies.
Typical coverage
All plans tend to cover costs of parts and labor for repairing
and maintaining your copier. Unfortunately, "parts" often has a
different definition from vendor to vendor. Parts that break
during use are almost always covered, as are parts that wear out
over time. This includes fuser rollers, cleaning blades, and
other parts often bundled in preventative maintenance kits. Make
sure you get a comprehensive list of what is and is not covered
so you can compare plans accurately.
Emergency repairs
We are committed to being there for you when you need us.
Consumables
Consumables such as toner are usually excluded from service
contracts, unless you opt for an all-inclusive contract that
covers all services calls, maintenance, and consumables -
everything except paper and staples. All-inclusive contracts can
be easier on the accounting, but predictably will cost you more
in the long run.
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